Frequently Asked Questions
See some of our corporate and business customers frequently asked questions below.
How do I place a corporate order?
You can place on-line or call 01235 833732 and speak to the corporate team for any bespoke quotes.
Can you help with specific hamper and product requirements?
Complete the on-line enquiry form or speak to the corporate team on 01235 833732 and we will put the best proposal together for you.
Do you offer discounts for bulk orders?
The level of discount is dependent on the order quantity and considered on a case to case basis.
For orders placed and paid for by the end of October an early bird discount of 15% will be applied to all orders before Christmas.
Can you brand or personalise hampers?
We can brand your gifts with ribbon complete with your logo and your choice of wording or enclose a gift card with your chosen message in the hamper.
How do I set up an account?
Complete the on-line enquiry form if you wish to order on-line and pay by credit card or speak to the corporate team on 01235 833732 if you would like to set up a credit account to be invoiced.
Is the VAT Rate always 20%?
In order to contain the price of all our hampers we take advantage of the HMRC rules for the VAT sales tax relating to ‘mixed good supplies’ and to ‘linked goods supplies concession’. These allow VAT, (including that on the despatch cost included in the total hamper price) to be charged in proportion to the amounts of VATable and non VATable items in the hamper. The overall VAT rate may therefore be less than 20%. Bulk delivery costs separately identified on an invoice are charged at 20% VAT.
What is the price to send a hamper in the UK?
We offer free delivery in the UK, Northern Ireland and the Highlands & Islands.
Can you deliver large quantities to one address?
Yes we can do pallet deliveries to one address or multiple addresses
Can we send hampers overseas?
Please see prices for each hamper via the website or for a bulk order call for a bespoke quote. We have International partners who can fulfil hamper orders on our behalf to make it easier and more cost effective for you in the following countries: Australia, US, Canada, New Zealand, UAE, South Africa, Singapore and Ireland. View International Hampers