36 Innovation Drive, Milton ParkAbingdonOxfordshireOX14 4RTUnited Kingdom
    Customer Servicesoffice@hamper.com+44 (0) 1235 833732

    Reward Policy

    EARN Hamper Points
    Rewards can currently be earned for the following actions:
    • Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Hamper Points balance.
    • Review Submission — Earn Hamper Points for submitting product reviews.
    Hamper Points EXCHANGE RATES

    The value of Hamper Points is determined by an exchange rate of both currency spent on products to Hamper Points, and an exchange rate of Hamper Points earned to currency for spending on future purchases.

    REDEEM Hamper Points

    You can redeem your Hamper Points at checkout. If you have accumulated enough Hamper Points to redeem them you will have the option of using Hamper Points as one of the payment methods. The option to use Hamper Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Hamper Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.


    Hamper Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Hamper Points until you accrue a minimum number of Hamper Points, at which Hamper Point they will become available for redemption. Hamper Points may also be capped at the maximum value of Hamper Points which can be accrued. If this option is selected you will need to redeem your accrued Hamper Points before you are able to earn more Hamper Points.

    MANAGE YOUR Hamper Points

    You have the ability to view and manage your Hamper Points through your Customer Account. From your account you will be able to view your total Hamper Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Hamper Points limit and a cumulative history of Hamper Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Hamper Points, including expiration notifications.

    Hamper Points EXPIRATION

    Hamper Points can be set to expire. Points will expire in the order form which they were first earned.

    • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
    • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Hamper Points, as well as point expiration notifications. This option is found in the Hamper Points section of the My Account area.