36 Innovation Drive, Milton ParkAbingdonOxfordshireOX14 4RTUnited Kingdom
Customer Servicesoffice@hamper.com+44 (0) 1235 833732

Hamper.com Customer Service

Customer Services

At Clearwater Hampers (Hamper.com) we take pride in delivering a superior level of customer service, which we have maintained for over 35 years. So that we can answer your query as accurately as possible, please select from one of the customer service options below:


Already placed an order?
If you have recently placed an order you can view your order or track it using the links below: 
Placing an order
Having a problem whilst ordering or would like to place an order over the phone?
*Live chat available during office hours only. Phone calls will cost your normal tariff rates.
Corporate Enquiries
Are you looking to buy in bulk or order on behalf of your company?
Hampers make the perfect gift for all kinds of business occasions including Retirement and Birthdays or as Reward and Motivational tools.

We also offer a range of additional services:
  • Custom hamper quotes
  • Personalised gift message
  • Personalised ribbon and accessories
  • Bulk delivery
To speak to one of our sales team, please contact us using the following methods:

Frequently Asked Questions

+ How do apply my points when ordering? During the checkout process at the payment screen, (if you have points in your account) you will be presented with a 'use your points' box. Simply type in the number of points your would like to use and click the Update button. The points value will then be deducted from your total.

+ How can I view my points balance? You must be logged in to view your points balance, it can be found under 'My Account' section located at the top of the site. In the submenu on the left-hand side, the 'My Rewards' tab will take your points summary, this will show your balance as well as any transaction history

+ Can I use my Loyalty Points as well as a promo code? Yes you can use both your loyalty points as well as a promo code at the checkout screen

+ When will the points be added to my account? Any loyalty points earned will be added to your account once the product/s have been shipped.

Click here to view the full FAQ's


Can't find what you are looking for?

No problem, please email us at office@hamper.com, call us on +44 (0) 1235 833732 and we'll be glad to help.