36 Innovation Drive, Milton ParkAbingdonOxfordshireOX14 4RTUnited Kingdom
Customer Servicesoffice@hamper.com+44 (0) 1235 833732
Clearwater Hampers Ltd.36 Innovation Drive, Milton Park, Abingdon, Oxfordshire, OX14 4RT, United Kingdom+441235833732£20-£600

Hamper.com is rated 4.72 stars by Reviews.co.uk based on 8913 merchant reviews

4.72 / 5 Rating
8913 Reviews
The hamper brilliant as delivered promptly
So far happy with the service and delivery. The recipient hasn’t opened the gift yet. So can’t review the quality as yet!
Glad that I could make my own choice gor this hamper.

Welcome To Hamper.com Customer Services

Hamper.com customer services team are here to help with any questions, before & after purchase. Our Christmas office hours are 8am - 6pm GMT Monday - Friday 9am-5pm, Saturday & 10am-4pm Sunday (Closed UK public holidays). The answer to most common questions are answered below, if not you will find further help further down the page.


You can track your order at any time after ordering. For standard free delivery your hamper will be despatched immediately and delivered within 2-3 days excluding weekends and bank holidays. For pre-Christmas delivery (if available) your hamper will be delivered between the 10th and 23rd December. You can also select a specific day for free delivery, this is ideal for named day and next day services. You can also select Saturday delivery for a small extra fee. Some locations may have a less delivery options and this is shown during the checkout process.
We have two options for international delivery. 1) Send a hamper from the UK and pay the applicable international delivery charge for your delivery countries location. Delivery will be made on the date selected and will show this on your order confirmation. 2) Find an Item marked 'Free Delivery' to your delivery location. The stock for these items is already in the delivery country, so can be despatched immediately and delivered to your recipient with a few days. Need more information >>
You will be given a chance to add your discount code to your order on the "shopping basket" page of hamper.com, above the grand total, before proceeding with the checkout. You can go back to this stage at anytime without losing your order or details.
We understand that most of the time our hampers are bought as gifts, therefore we do not add any receipt or documentation inside the box apart from any gift message you have completed at checkout. All receipts and invoices are emailed to you only.
During the checkout process at the payment screen, (if you have points in your account) you will be presented with a 'use your points' box. Simply type in the number of points your would like to use and click the 'Update' button. The points value will then be deducted from your total. Check your points balance now >>
Check your points balance now >> This will show your points balance as well as transaction history.
Yes of course you can add your own personalised gift message during the checkout process in the delivery method section. This message is printed on the top of the delivery box at the bottom of the delivery label and usually included on a card inside hamper box.

My question is not listed here?

Track your order
If you have recently placed an order you can view your order or track it using the links below: 
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Having a problem whilst ordering or would like to place an order over the phone?

01235 833732

Corporate enquiries
Are you looking to buy in bulk or order on behalf of your company for staff, clients or suppliers?

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